General Terms and Conditions

Last updated: September 2026

§ 1 Scope and provider

These General Terms and Conditions apply to all contracts on the provision of the FlowBotCommander software and on subscriptions to it between the provider

Patrick Kairies, Hauptstraße 64, 37671 Höxter-Ovenhausen, Deutschland

(hereinafter „provider“) and the customer. A consumer within the meaning of these terms is any natural person who enters into the legal transaction for purposes that are predominantly outside their trade, business or profession.

§ 2 Subject matter of the contract

FlowBotCommander is software for the visual automation of workflows under Windows. It is offered in two variants: free of charge (FREE, with notices about our own offers) and as a subscription with monthly or annual billing. The variants differ in the daily number of runs, the modules available and the frequency of notices. The respective scope of services follows from the product description on the website at the time of ordering.

§ 3 Conclusion of contract

The presentation of the products on the website does not constitute a binding offer. After selecting a plan, the customer is shown an order summary listing the essential features, the total price for the billing period, any subsequent costs, the term and the cancellation rules. By clicking the button labelled „Subscribe with obligation to pay“, the customer makes a binding offer. The contract comes into existence upon confirmation of the payment and activation of the licence. The customer then receives an order confirmation in text form by email.

§ 4 Prices and payment

The prices stated on the website at the time of ordering apply. The prices are final prices and always refer to the entire billing period.

The provider is a small business within the meaning of § 19 of the German VAT Act (UStG). Therefore no VAT is levied and none is shown on invoices.

Payment is made via the payment service provider PayPal. The amount is due upon completion of the payment process; subsequent instalments are due at the start of each billing period. The subscription is activated after receipt of the first payment.

(4) Promo codes are valid only within the stated period and under the stated conditions (e.g. new customers only, once per email address, limited number of redemptions). Only one code can be used per order. Codes are not transferable, cannot be paid out in cash and cannot be applied retroactively. A discount applies as stated in the order summary — to the first billing period or to every billing period; afterwards the regular price applies. A free period granted by a code ends automatically on the stated date without any payment obligation; nothing needs to be cancelled.

§ 5 Rights of use / licence

The customer receives a simple, non-exclusive, non-transferable right to use the software within the contractually agreed scope. Depending on the plan, the number of runs per day is limited or unlimited; the applicable figure follows from the product description at the time of ordering. The licence may be used on up to three of the customer's own devices. Passing on, renting out or sub-licensing is not permitted without the provider's consent. Reverse engineering is permitted only within the limits allowed by law.

§ 6 Permitted use / fair play

(1) The software automates workflows on the user's own device by means of image recognition and the simulation of mouse and keyboard input. It does not interfere with third-party software, its memory or its program code, and no such interference is part of the contract.

(2) Before each use, the customer is obliged to check on their own responsibility whether the automation is permissible under the terms of use of the software or service being automated, and to comply with those terms.

(3) In particular, use of the software is prohibited: a) in online, multiplayer or competitive games, b) to obtain advantages over other users, c) to circumvent technical protection measures, in particular anti-cheat systems, d) for purposes that violate applicable law or the rights of third parties. Details are set out in our fair play policy at Fair Play, which forms a binding part of this contract.

(4) In the event of a breach of paragraph 2 or 3, the provider is entitled to block the licence after prior warning. In this case there is no claim to a refund, to the extent permitted by law.

§ 7 Own responsibility and risks of automation

(1) Automation takes place at the customer's own risk. The customer sets up the workflows themselves and is responsible for their effects.

(2) Subject to § 13, the Provider is not liable for disadvantages the User suffers vis-à-vis third parties from the use of the Software — in particular not for suspensions or terminations of user accounts by the operators of the automated programs, games or services, for the loss of virtual items, game progress or credit, for costs of connected third-party services (e.g. AI interfaces, notification services) or for payment or order processes triggered there.

(3) The software contains an emergency stop function that is available at all times. The customer is expected to supervise running workflows.

(4) The Software works with image, colour and text recognition. Such recognition is heuristic and can fail or recognise the wrong thing — for example after updates of the controlled programs, with changed resolution, scaling, lighting or overlays. Clicks and inputs are then performed in the wrong place. The User must test every workflow before productive use (e.g. with a few runs, under observation and with the built-in safeguards such as safe mode, runtime limit and emergency stop) and monitor it appropriately during operation.

(5) The Software is not intended to automate processes in which an error can lead to substantial financial loss, to danger for persons or property or to legal disadvantages — in particular not payment, trading, banking or contract processes, the handling of real money or valuables, the control of devices and equipment, or access to third-party systems. If the User nevertheless uses the Software for such purposes, this is solely at the User's own risk.

(6) The User regularly backs up their own workflows, profiles, templates and settings; the Software stores this data exclusively locally on the User's device.

§ 8 Scope of services during the subscription and updates

(1) For the duration of the subscription, the customer is entitled to use the software with the scope of services of the subscription plan (unlimited runs, no notices, all modules). After the subscription ends, the software remains usable with the scope of the free variant.

(2) During the subscription, the provider makes functional and security updates available; they are included in the subscription price. There is no claim to specific new functions.

(3) If the provider discontinues operation of the software or of the licence servers, this will be announced at least six months in advance. Subscription fees already paid for periods after the discontinuation will be refunded pro rata.

§ 9 Term and cancellation

(1) The monthly subscription is concluded without a minimum term and billed monthly. It may be cancelled at any time without observing a notice period, with effect from the end of the current billing month.

(2) The annual subscription has an initial term of twelve months and is billed in advance for that period. It may be cancelled at any time without observing a notice period, with effect from the end of the initial term.

(3) If the annual subscription is not cancelled, it continues for an indefinite period after the initial term. From that point on, billing is monthly at the monthly price stated at the time of ordering, and the contract may be cancelled at any time without observing a notice period, with effect from the end of the current billing month.

(4) Cancellation is possible via the cancellation button on the website, by email or by post. The provider confirms receipt and the effective date in text form.

(5) Fees already paid for the current billing period are not refunded pro rata; the service remains usable until the end of that period.

(6) The right to extraordinary cancellation for good cause remains unaffected for both parties.

§ 10 Right of withdrawal

Consumers have a statutory right of withdrawal. Details and the withdrawal instructions can be found at Withdrawal instructions. The subscription is a contract for the provision of services. The right of withdrawal expires once the provider has performed the service in full, provided the customer expressly agreed before performance began that the provider begins before the end of the withdrawal period and confirmed awareness that the right of withdrawal expires upon complete performance (Section 356 (5) no. 2 BGB). If the customer withdraws before then, they owe a reasonable amount for the services provided up to that point, based on the agreed total price (Section 357a (2) BGB).

§ 11 Availability

The provider endeavours to keep the licence and update service highly available but does not owe uninterrupted availability. No specific economic or in-game success is owed.

§ 12 Minimum age

Use of the paid offerings requires the customer to be of full age. Minors may only conclude paid contracts with the consent of their legal guardians.

§ 13 Warranty and liability

(1) The statutory warranty rights apply. The provider is liable without limitation for intent and gross negligence as well as for injury to life, body or health. In the case of simple negligence, the provider is liable only for breach of a material contractual obligation (cardinal obligation) and limited to the damage typical for the contract and foreseeable. Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.

(2) The free variant (FREE) is provided free of charge. For it the Provider is not liable — without prejudice to liability for intent, gross negligence, injury to life, body or health and under the Product Liability Act; for defects in quality or title only if the Provider fraudulently concealed the defect (Sections 521, 523, 524 German Civil Code applied accordingly).

(3) Modules and functions marked as “Beta” as well as third-party modules and services (e.g. connected AI models, notification services) are provided without any assurance of particular characteristics; the respective provider is responsible for the content, availability and costs of such third-party services.

(4) Towards entrepreneurs, liability for slightly negligent breach of an essential contractual obligation is limited in amount to the fees paid in the twelve months preceding the damaging event; liability for intent, gross negligence, injury to life, body or health and under the Product Liability Act remains unaffected.

§ 14 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer acts as a consumer with habitual residence in another member state of the European Union, the mandatory consumer protection provisions of their state of residence remain unaffected by this choice of law. Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected. The provider may amend these terms with effect for the future; for contracts already concluded, the version agreed at the time of conclusion applies.